Why Trust Matters: Tackling the crisis of confidence in healthcare with Bharosa.life
Trust is the cornerstone of healthcare. Patients expect that doctors act in their best interests at all times. It's no secret that trust is not a one-time act but a bond that is built over time.
But what if this trust is broken? Patients who find a disparity between what they expected based on online/other information and their actual experience can feel frustrated and disillusioned. And rightly so.
Bharosa-Life provides a solution.
Common reasons behind the trust deficit
Rampant commercialism of healthcare
Private healthcare has become an increasingly dominant care provider. As is in most cases, professionals and hospitals are under constant pressure to bump up their profits. Unscrupulous practices such as performing unwarranted procedures or tests can easily slip into practice as a result. Not to mention, pushback from regulatory authorities is also quite poor.
Communication deficit
Patients need to be treated with respect. They have a right to a clear explanation of their condition so as to understand the pros and cons of the treatment options. Not taking time to explain or adopting a dismissive attitude only sows mistrust. This leaves many wondering if the tests/procedures/medicines ordered were needed at all!
Fake online reviews
Fake reviews are commonplace. Online review systems are not authenticated—i.e., one does not know if a real patient has left the review. Stories of healthcare professionals creating fake reviews or hiring media companies to do them only serve as further deterrents. This often results in people having a hard time figuring out whether the reviews they have read are real and whether the hospital they are going to is trustworthy.
Why is trust deficit dangerous?
Delay
Patients who do not trust doctors and medical institutions may want to double-check the recommended diagnosis and procedures. They may ask for extra tests or second opinions to verify the recommendations, which can lead to a loss of time.
Wrong treatment
Patients risk falling prey to professionals who appear confident and offer quick cures. They may fall victim to false reassurances of relatively low costs for futile treatments.
Insecurity
Even after seeking second opinions, visiting online platforms and speaking to friends, patients are often at a loss regarding the next steps. This only aggravates their anxiety and insecurity. Patients should not go through the roller coaster ride of having to reassure themselves that this is the right healthcare professional.
Why Bharosa.life?
Bharosa.life's mission is to improve patient care. We make choosing the right healthcare professional or service easy and trustworthy.
How is Bharosa.life able to achieve it?
Get verified and authentic reviews
The reviews on Bharosa are genuine and reliable. Patients who have received medical care from a practitioner can write honest and detailed feedback about their experiences. The authenticity of these reviews is verified by cross-checking the user's prescriptions, invoices, proof of visit documents, or via tele-verification.
We don't accept monetary remuneration to 'enhance' a doctor's profile. Our allegiance is to patient care, period.
Get detailed insights
The reviews on Bharosa include ratings based off of several aspects of the services provided by the doctors. Users can also write detailed feedback describing their experience and opinions, which helps other users make a decision about opting for those services.
Furthermore, reviews are not limited to only the services provided by the doctors; they cover broader issues like the state of the toilets, cost efficiency, treatment accuracy, and the reputational record of the hospital. These reviews help patients find the best hospital for their needs.
Doctors receive feedback
Doctors listed on Bharosa.life receive detailed feedback about their services. It gives the doctors a chance to improve their services. Thus, Bharosa.life bridges the gaps in knowledge to ensure that doctors enhance their services for the betterment of patients.
All these factors help build a trustworthy community dedicated to the well-being of patients.
The Bottom Line
Trust is the cornerstone of any doctor-patient relationship. Bharosa.life bridges the gaps in this relationship by offering a platform for verified and authentic patient reviews.
With reliable information at their fingertips, patients can feel confident in their healthcare choices. No more unnecessary anxiety – Bharosa.life helps you find the best doctors and facilities to meet your specific needs. So, if you're looking for trustworthy guidance on your healthcare journey, look no further than Bharosa.life